M.Video is a Russian consumer electronics and home appliance retailer, founded in Moscow in 1993, and this guide to M.Video Moscow explains what a visitor can buy and how to find a store. The company trades as the M.Video-Eldorado Group, after it acquired its rival Eldorado in 2018 and the Russian business of MediaMarkt in the same year.
Most Moscow stores are inside shopping centers, such as the Neglinnaya Gallery in the center and the Kuzminki Mall in the south-east. The range covers large and small appliances, phones, computers, gadgets and accessories. The sections below cover formats, hours, payment and the practical limits for foreign visitors, such as warranty and compatibility.
Quick Facts
| Russian name | М.Видео |
|---|---|
| Address | Neglinnaya Gallery shopping center, Neglinnaya Street, minus 1st floor, Moscow (one of many stores; check the official site for others) |
| Opening hours | Stores are usually in shopping centers and follow mall hours; the store in the Neglinnaya Gallery is listed as open from 10:00 to 22:00 with no days off, but hours vary by location, so check the store page on the official site (as of October 2026 – check the official site). |
| Best time to visit | Weekday afternoons are usually calmer than evenings and weekends, and the stores keep mall hours, so check the closing time before you go. Sale periods may be busier. |
| Recommended duration | 20–40 minutes |
| Website | mvideo.ru |
| Last updated | October 9, 2026 |
Why Visit M.Video?
For a traveler, M.Video is the easiest place in Moscow to replace a lost charger, buy a power bank, an adapter, headphones or a memory card without searching specialist shops. Stores are in shopping centers, which are open until late evening, and the staff can help find compatible accessories if you show the model on a phone.
The retailer states that its products are certified as authentic and carry a one-year quality guarantee, but a warranty bought in Russia may not be valid abroad, so check this before buying an expensive device. It is a place for practical purchases rather than sightseeing, and a visit takes less than an hour.
Highlights of M.Video
Chargers, cables and power banks
Accessories such as cables, wall chargers and power banks are sold in the phone and accessories section, usually near the entrance or the phone displays. Show the connector type on your device to staff or a translation app. Check the output rating on the box.
Tip: Bring the old charger to match the connector.
Plug adapters
Russia uses European-style round two-pin sockets, so travelers from other regions may need an adapter, which stores sell in the accessories or electrical goods section. Check the voltage rating of your own devices.
Tip: Check that your device accepts the local voltage before plugging in.
Headphones and small gadgets
Headphones, speakers, cameras and wearable devices are displayed in the gadget section, where demo units can be tried. Look for the demo tables. Check the box for the model and region version.
Tip: Ask for a demo unit to try before buying.
Memory cards and storage
Memory cards, flash drives and external drives are sold in the computer accessories area. Check the capacity and speed class on the box.
Tip: Compare the speed class for video recording.
Phones and tablets
Phones and tablets from many brands are displayed with price tags, but a foreign visitor should check software language, warranty validity and network compatibility. Check the label for the region version.
Tip: Confirm warranty terms in writing for a purchase of a device.
Stores in shopping centers
Most Moscow stores are inside malls such as the Neglinnaya Gallery near the center, where the store is on the minus 1st floor and listed as open from 10:00 to 22:00. Check the store page on the official site for the nearest store and hours.
Tip: Use the mall's opening hours as your guide for the store's hours.
Atmosphere
M.Video stores are bright, open-plan halls with long rows of screens, demo tables and glass cases for small gadgets. The sounds are a mix of display videos and shopping center music, and staff in company shirts stand near the display islands.
Weekday afternoons are calm, and weekends and holiday sale periods draw more families and students. Signs and price tags are in Russian, so a translation app helps.
History of M.Video
The company began operating in Moscow in 1993 and went public in November 2007 as the first publicly traded company in the domestic consumer electronics retail sector. By June 2016 it ran 382 branded stores in 162 Russian cities.
In 2018 M.Video completed the acquisition of Eldorado, then the second-largest Russian electronics retailer, and in the same year acquired the Russian business of MediaMarktSaturn, the former MediaMarkt stores. As of March 2020 the group united 514 stores under the M.Video brand, 504 under Eldorado and 20 mobile stores in more than 250 cities. The group reported more than 1,240 stores in 370 cities in 2024 and more than 1,100 stores in 2025, according to company statements.
The current number of stores should be checked on the official site, and this history is shorter than requested because few facts could be verified.
Tickets and Booking for M.Video
Payment. Cash in rubles is the most reliable way to pay. Whether foreign Visa or Mastercard cards work could not be verified and should not be assumed; Russian Mir cards and mobile payments are used by locals, and your country’s sanctions rules may restrict some payment services, so check this yourself.
Checkout and warranty. Purchases are paid at the till or at the sales desk; self-checkout was not verified. A receipt and a warranty card are issued, and a warranty bought in Russia may not be valid abroad, so ask about its terms.
Finding stores. The official site mvideo.ru lists stores and hours; stores are mostly in shopping centers, for example the Neglinnaya Gallery in the center.
How to Get to M.Video
M.Video has stores across Moscow, so there is no single route. A central example is the store in the Neglinnaya Gallery shopping center on Neglinnaya Street, on the minus 1st floor.
- By Metro: check the store page on the official site for the nearest station.
- By taxi: use the mall’s address from the official site.
Accessibility
Accessibility varies by store; stores in shopping centers generally have lifts and step-free routes, but this was not verified for individual stores, so check the details or ask staff.
Food Nearby
Shopping centers that host M.Video stores have food courts and cafes; for example the Neglinnaya Gallery has its own shops and eateries, and the exact venues were not verified.
What to Bring
Bring cash in rubles, your device or the old charger to match accessories, and a translation app for labels.
Photography Rules
Rules for photography in stores were not verified; it is polite to ask staff before photographing shelves, price tags or customers.
Family Suitability
Suitable for families for a short stop in a shopping center store; the aisles are wide and malls are stroller-friendly, though this was not verified for individual stores.
Moscow Vibes Tips
- Bring the old charger or the device model so staff can match the right accessory.
- Ask whether a warranty bought here is valid in your home country before buying an expensive device.
- Check the product box for the region version of phones and tablets.
- Use the demo tables to try headphones and gadgets before buying.
- Combine a store visit with a meal in the shopping center.
- Compare prices on a translation app before the till.
Where to Find M.Video in Moscow
M.Video has branches across the city, so there is no single address to list. To find the closest one, search on Yandex Maps or Google Maps from your hotel or metro station.
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FAQ: M.Video
What is M.Video?
A Russian consumer electronics and appliance retailer founded in Moscow in 1993, part of the M.Video-Eldorado Group.
Where are the stores in Moscow?
Mostly in shopping centers, such as the Neglinnaya Gallery and the Kuzminki Mall.
What are the hours?
They follow mall hours; one central store is listed as open from 10:00 to 22:00 with no days off.
Can I pay with a foreign card?
This could not be verified and should not be assumed; carry cash in rubles, and check your country's sanctions rules.
Can I buy a plug adapter?
Yes, adapters and chargers are sold in the accessories section.
Is the warranty valid abroad?
Not necessarily; ask about the terms before buying.
Is Eldorado the same company?
Yes, Eldorado was acquired by the M.Video group in 2018 and the two brands operate under one group.
Do staff speak English?
Not reliably; a translation app helps.
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Last updated: October 9, 2026. Found an error or something out of date? Report it and we will check and fix it.
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About this guide: AI assistance and accuracy
This guide is created with the help of AI and is based on official sources where available. Mistakes can still happen. Opening hours, prices, rules and other details are given to the best of our knowledge as of the date shown and can change without notice. It offers general recommendations only, not professional, legal or travel advice. Please confirm important details with the official source before you travel; you are responsible for your own plans and decisions.
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