Citilink is a Russian electronics and household appliance retailer that started in 2008 as an online store, and this guide to Citilink Moscow explains how it differs from a conventional shop. Its first retail store opened in Moscow at 7 Amurskaya Street, and the company has since grown to more than 1,000 stores and pickup points across Russia, according to its own site.
Many of its Moscow locations are order pickup points rather than showrooms: customers order on the website or app and collect the goods at a counter, while a smaller number of full-format stores let shoppers browse. For a visitor who does not speak Russian, this makes Citilink less convenient than a mall-based electronics store, but it is useful for a planned purchase of a specific item.
Quick Facts
| Russian name | Ситилинк |
|---|---|
| Address | 1st Dubrovskaya Street 13A building 1, Moscow (one of several locations; many Citilink points are order pickup points) |
| Opening hours | Moscow listings show stores and pickup points opening at 10:00, with closing times that vary by location; some points are inside shopping centers and follow mall hours, so check the page of the specific store on the official site (as of October 2026 – check the official site). |
| Best time to visit | Weekday afternoons are usually calmest, and locations open at 10:00. Check the closing time of the specific store or pickup point before you go. |
| Recommended duration | 15–30 minutes |
| Website | citilink.ru |
| Last updated | October 9, 2026 |
Why Visit Citilink?
Citilink suits a visitor who knows exactly which item is needed, such as a laptop charger, a memory card or a phone accessory, and can order it ahead for pickup. The chain sells computers, smartphones and household appliances and offers services such as computer assembly, installation and purchase protection, according to the company.
It is less suited to browsing, because several of its Moscow points are small collection counters, and a pickup order normally needs a Russian phone number and an account on the website. A full-format store, such as the one at 1st Dubrovskaya Street, works like a normal shop, but it is not in the center. M.Video, with its mall stores, is a simpler choice for walk-in purchases.
Highlights of Citilink
Order pickup points
Many Citilink locations in Moscow, such as the points on Prishvina Street and Schyolkovskoye Highway, are listed as order pickup points, where goods ordered online are collected at a counter. Check the type of point on the official site before traveling.
Tip: Confirm that a location is a store, not only a pickup point, before going to browse.
Full-format stores
A smaller number of full-size stores, such as the one at 1st Dubrovskaya Street, let customers look at products on display. Check the store page for the address and hours.
Tip: Use the official site to find the nearest full-format store.
Citilink-mini points
The company also runs small Citilink-mini points for order and pickup, which offer same-day or next-day collection for in-stock items, according to a third-party page. Check the availability for your item on the website.
Tip: Order early in the day for same-day collection if the option is shown.
Computer and phone accessories
The range includes more than 50,000 items of computer, digital and household equipment, among them cables, chargers, memory cards and peripherals. Check the specifications on the product page, which are in Russian.
Tip: Use a translation app on the product page to confirm connectors.
Services
The company offers computer assembly, installation, consumables selection and purchase protection among its services. Check which services are available at the store you plan to visit.
Tip: Ask about services only at the full-format stores.
The company's history
Citilink launched in 2008 with its online store and a first retail store at 7 Amurskaya Street in Moscow, and it opened its first outlets in the Moscow region in 2010. Check the company site for the current number of stores.
Tip: Read the company's own page for the latest figures.
Atmosphere
A Citilink pickup point is a compact counter with a small waiting area, shelves of boxed goods behind it and a screen showing order numbers. The sounds are a printer, the scanner and quiet queueing, and the staff call out names or numbers in Russian.
A full-format store looks like a conventional electronics shop, with display tables for laptops and phones, and it is calmest on weekday afternoons.
History of Citilink
Citilink began in 2008 with its website, citilink.ru, and its first retail store opened in Moscow at 7 Amurskaya Street. In 2010 the company expanded to Nizhny Novgorod and Saint Petersburg and opened its first outlets in the Moscow region, and in 2012 it added furniture to its range.
In 2017 it opened its first smart store in Nizhny Tagil and began a partnership with Ozon that allowed customers to collect Citilink products at the marketplace’s pickup points. The company later reported more than 1,000 stores and pickup points across Russia, with 25 full-format stores and more than 270 Citilink-mini points at one stage, according to a company profile.
A third-party page states that the company is converting some full-format stores into dark stores for online orders and expanding a leaner network of pickup points, which should be checked on the official site. This history is shorter than requested because few facts could be verified.
Tickets and Booking for Citilink
Payment. Cash in rubles is the most reliable way to pay in a store. Whether foreign Visa or Mastercard cards work could not be verified and should not be assumed; online orders on citilink.ru normally need a Russian phone number and a Russian payment method, and your country’s sanctions rules may restrict some payment services, so check this yourself.
Pickup and checkout. Online orders are collected at a pickup counter with an order number; full-format stores have staffed tills, and self-checkout was not verified.
Finding locations. The official site citilink.ru lists stores and pickup points; check the type of location before traveling.
How to Get to Citilink
Citilink has locations across Moscow, so there is no single route. One example is the store at 1st Dubrovskaya Street 13A building 1, in the south-east of the city.
- By Metro: check the page of the location on the official site for the nearest station.
- By taxi: use the address from the official site.
Accessibility
Accessibility varies by location; step-free entrances and lifts were not verified for individual stores or pickup points, so check the details on the official site or ask staff.
Food Nearby
The streets around the stores and shopping centers that host pickup points have cafes and shops; the exact venues were not verified.
What to Bring
Bring cash in rubles, your order number if you ordered online, and a translation app.
Photography Rules
Rules for photography in stores were not verified; it is polite to ask staff before photographing shelves or customers.
Family Suitability
Suitable for a short stop, though pickup points are small and busy at peak hours; stroller access was not verified for individual locations.
Moscow Vibes Tips
- Check on citilink.ru whether a location is a store or only a pickup point before traveling.
- Use M.Video in a mall for walk-in purchases if you do not have a Russian phone number.
- Bring the specification of the item you need, such as the connector type.
- Ask whether an item is in stock before making a special trip.
- Compare the price on the product page with the shelf price in a store.
- Keep your receipt and ask about the warranty terms if you buy a device.
Where to Find Citilink in Moscow
Citilink has branches across the city, so there is no single address to list. To find the closest one, search on Yandex Maps or Google Maps from your hotel or metro station.
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FAQ: Citilink
What is Citilink?
A Russian electronics and appliance retailer that began as an online store in 2008.
Is it a shop where I can browse?
Only at its full-format stores; many locations are order pickup points.
Can a tourist order online?
Usually this needs a Russian phone number and payment method, so it is difficult for visitors.
Can I pay with a foreign card?
This could not be verified and should not be assumed; carry cash in rubles, and check your country's sanctions rules.
What are its hours?
Locations open at 10:00, and closing times vary.
Is it the same as M.Video?
No, it is a separate retailer.
What can I buy there?
Computers, phones, appliances and accessories.
Where do I find a location?
On the official site citilink.ru.
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Last updated: October 9, 2026. Found an error or something out of date? Report it and we will check and fix it.
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About this guide: AI assistance and accuracy
This guide is created with the help of AI and is based on official sources where available. Mistakes can still happen. Opening hours, prices, rules and other details are given to the best of our knowledge as of the date shown and can change without notice. It offers general recommendations only, not professional, legal or travel advice. Please confirm important details with the official source before you travel; you are responsible for your own plans and decisions.
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